Use Automatic DNS and Flush DNS to Resolve Web Pages Not Loading

All computers on the Huntington University network should use automatic DNS settings. Changing your primary DNS to a static address (like 8.8.8.8) will prevent web pages from loading and will cause other internet access issues for your device.

Windows

Open Control Panel.

Click on Network and Internet.

Click on Network and Sharing Center.

Click the Change adapter settings option in the left pane.

Right-click the network interface that you use to connect to the internet, and select the Properties option. If you are not sure which one to use, pick the one that does NOT say "Disabled" or "Network cable unplugged."

Select and check the Internet Protocol Version 4 (TCP/IPv4) option.

Click the Properties button.

Make sure that "Obtain DNS server address automatically" is selected.

Click OK

Restart your computer

If you are still having trouble, you may need to flush your DNS after making this change.

Open a command prompt as an administrator and run the following command

ipconfig /flushdns

macOS

Click the Apple Logo in the upper left corner

Select System Preferences then Network

Choose the networking interface you use to connect to the internet (the one you are currently using should have a green dot next to it)

Click Advanced

Click the DNS tab

Select any address that does not appear greyed out under DNS Servers and click the minus button to remove.

Click OK then Apply to save the changes.

Restart your computer

If you are still having issues, you may need to clear your DNS cache

Open Terminal

and paste the following command

sudo killall -HUP mDNSResponder; sleep 2;

Press return, enter your password and press Return again.

You should now see a message saying “macOS DNS cache reset.”

Creation date: 8/28/2020 11:45 AM Updated: 8/28/2020 11:54 AM