1. Click on the Wi-Fi icon, right-click HU_Secure, and select "Forget."
2. After that, click HU_Secure again, then connect to the Wi-Fi using your HU credentials.

Mac:

1. Restarting the laptop can fix glitches or other issues that the device couldn't resolve on its own.

1. Go to Windows Update in Settings and click “Check for Updates.” Install any pending updates and restart if necessary.                 
2. Next, check if you have Dell Command Update or Dell SupportAssist installed. If you do, check for updates in either of those applications and see if there are any network adapter updates. If not, go to a browser and search for “Dell Support.” Click on “Drivers and Downloads.” 
3. The website will prompt you to download Dell SupportAssist. After installing and opening the app, you can install any Dell updates from the app.                               
4. Another option is going back to the Dell Drivers and Downloads website and clicking on your computer or entering your serial tag number. 
5. Click on Check for Updates on the following screen and follow the instructions to install any updates that your device needs. You may have to restart after your computer finishes installing the updates. 

1. Go to the Windows Search Bar and go to Device Manager. 
2. Click on Network Adapters.                                    
3. If one of the listed adapters has a yellow triangle beside it, it means there is a driver issue. Click on the adapter with the problem. If there are no problems, click on the adapter with “Wi-Fi” in the name. 
4. Select the red X icon that says, “Uninstall device.” Please note that if you are connected to any network at this point, you will be disconnected. 
5. After the screen reloads, click the computer icon labeled “Scan for Hardware Changes.” The driver should reappear in the list. Try to connect to the Wi-Fi and see if that fixed the issue. If you do not notice any difference in your ability to connect to Wi-Fi, please restart your computer and check after it comes back on.